Page 11 - Demo

064. %uc5ec%uac1d %uacbd%ud5d8(Passenger Experience)%ud0d1%uc2b9 %uc218%uc18d, %uc5ec%uad8c %ud655%uc778, %uacb0%uc81c%uae4c%uc9c0 %ubaa8%ub4e0 %uc5ec%uc815%uc774 %uc2a4%ub9c8%ud2b8%ud3f0%uc73c%ub85c %uac00%ub2a5%ud574%uc9c0%uace0 %uc788%ub2e4. 130%uac1c%uad6d %uc774%uc0c1%uc774 %ub514%uc9c0%ud138 %ud654%ud3d0 %ub3c4%uc785%uc744 %uac80%ud1a0 %uc911%uc774%uba70, %uc774%ub294 %uc804%uc790%uc0c1%uac70%ub798%u00b7%uc218%uc775%uad00%ub9ac%u00b7%uace0%uac1d %ucda9%uc131%ub3c4%uc5d0 %uc0c8%ub85c%uc6b4 %ub3c4%uc804%uc744 %ub358%uc9c4%ub2e4. IATA %uc720%ud1b5 %ubc0f %uacb0%uc81c %ucc45%uc784%uc790 %uc57c%ub2c9 %ud638%uc77c%uc2a4(Yanik Hoyles)%ub294 %u201c2030%ub144%ub300%uc5d0%ub294 %uc81c%uc548%u00b7%uc8fc%ubb38 %uccb4%uacc4(Offers and Orders)%uac00 100% %ub3c4%uc785%ub418%uace0 %uc644%uc804%ud55c %ub514%uc9c0%ud138 %uc5ec%uc815%uc774 %ubcf4%ud3b8%ud654%ub420 %uac83%uc774%ub2e4.%u201d%ub77c%uace0 %uc804%ub9dd%ud588%ub2e4.5. %ub370%uc774%ud130%uc640 %uc0ac%uc774%ubc84 %ubcf4%uc548(Data & Cybersecurity)%ud56d%uacf5%uc0b0%uc5c5%uc740 %ub370%uc774%ud130%uc5d0 %uc758%uc874%ud558%uc9c0%ub9cc, %ub3d9%uc2dc%uc5d0 %uc704%ud5d8%ub3c4 %ub530%ub978%ub2e4. %uaddc%uc81c%uac00 %uac15%ud654%ub418%ub294 %uac00%uc6b4%ub370 %uc0ac%uc774%ubc84 %uacf5%uaca9%uc740 %uc218%uc2ed%uc5b5 %ub2ec%ub7ec%uc758 %ud53c%ud574%ub97c %ucd08%ub798%ud560 %uc218 %uc788%ub2e4. IATA %ucd5c%uace0%uc815%ubcf4%u00b7%ub370%uc774%ud130 %ucc45%uc784%uc790 %ud0b4 %ub9e5%uceec%ub9ac(Kim Macaulay)%ub294 %u201c%ub514%uc9c0%ud138 %uc804%ud658%uc758 %ud575%uc2ec%uc740 %ub370%uc774%ud130 %ud65c%uc6a9%uc774%uc9c0%ub9cc, %ub3d9%uc2dc%uc5d0 %ub370%uc774%ud130 %uc720%ucd9c%uacfc %uc0ac%uc774%ubc84 %uc704%ud611 %ub9ac%uc2a4%ud06c%ub3c4 %ucee4%uc9c0%uace0 %uc788%ub2e4.%u201d%ub77c%uace0 %ubc1d%ud614%ub2e4.6. %uc7ac%ubb34(Finance)2025%ub144 %ud56d%uacf5%uc0ac %ub9e4%ucd9c%uc740 %uc0ac%uc0c1 %ucc98%uc74c%uc73c%ub85c 1%uc870%ub2ec%ub7ec(%uc57d 1,350%uc870%uc6d0)%ub97c %ub118%uc5b4%uc124 %uac83%uc73c%ub85c %ubcf4%uc778%ub2e4. %uadf8%ub7ec%ub098 %uc21c%uc774%uc775%uc740 %uc5ec%uac1d 1%uc778%ub2f9 7%ub2ec%ub7ec(%uc57d 9,450%uc6d0)%uc5d0 %ubd88%uacfc%ud558%ub2e4. %uc218%uc775%uad00%ub9ac, %ube14%ub85d%uccb4%uc778, %uc5f0%ub8cc %ucd5c%uc801%ud654 %ub4f1 %uc804%ubb38%uc801 %uc5ed%ub7c9%uc774 %ud544%uc218%uc801%uc774%ub2e4. IATA %uc0ac%ubb34%ucd1d%uc7a5 %uc70c%ub9ac %uc6d4%uc2dc(Willie Walsh)%ub294 %u201c%uc0b0%uc5c5 %uc218%uc775%uc740 GDP%uc758 1%%uc5d0 %ub2ec%ud558%uc9c0%ub9cc %uc21c%uc774%uc775%ub960%uc740 3.6%%uc5d0 %ubd88%uacfc%ud558%ub2e4. %ud56d%uacf5%uc0b0%uc5c5%uc740 %uc804%ub7b5%uc801%uc73c%ub85c %uc911%uc694%ud558%uc9c0%ub9cc %uc5b8%uc81c%ub4e0 %uc801%uc790%ub85c %uc804%ud658%ub420 %uc218 %uc788%ub2e4.%u201d%ub77c%uace0 %uc9c0%uc801%ud588%ub2e4.7. %ub9ac%ub354%uc2ed(Leadership)%ud56d%uacf5%uc0ac %uc6b4%uc601%uc740 %ub2e8%uc77c %ud56d%uacf5%ud3b8%uc5d0%ub3c4 %uc218%ub9ce%uc740 %uc778%ub825%uacfc %ud504%ub85c%uc138%uc2a4%uac00 %ud22c%uc785%ub41c%ub2e4. %ud6a8%uacfc%uc801%uc778 %ub9ac%ub354%uc2ed%uc740 %uc9c1%uc6d0 %uc0dd%uc0b0%uc131%uacfc %uc5ec%uac1d %ub9cc%uc871%uc744 %uc720%uc9c0%ud558%ub294 %ud575%uc2ec%uc774%ub2e4. %uc5d0%uc5b4%uc778%ub514%uc544(Air India) CEO %ucea0%ubca8 %uc70c%uc2a8(Campbell Wilson)%uc740 %u201c%uc131%uacfc %uad00%ub9ac, %ud575%uc2ec%uc131%uacfc%uc9c0%ud45c(Key Performance Indicator, KPI), %uacf5%uc815%ud55c %uc778%uc0ac %uc2dc%uc2a4%ud15c %ub4f1 %uc778%uc801%uc790%uc6d0 %uce21%uba74%uc5d0%uc11c %uadfc%ubcf8%uc801 %ubcc0%ud654%uac00 %ud544%uc694%ud558%ub2e4.%u201d%ub77c%uace0 %uac15%uc870%ud588%ub2e4.8. %ud56d%uacf5%ud654%ubb3c(Cargo)%uc804%uc790%uc0c1%uac70%ub798, %uc2e0%uc120%uc2dd%ud488, %uae00%ub85c%ubc8c %uc774%ubca4%ud2b8%uae4c%uc9c0 %ud56d%uacf5%ud654%ubb3c%uc740 %uc138%uacc4 %ubb34%uc5ed%uc758 %ub3d9%ub9e5%uc774%ub2e4. 2025%ub144 %ud654%ubb3c %uc218%uc1a1%ub7c9%uc740 72.5%ud1a4, %ub9e4%ucd9c%uc740 1,570%uc5b5%ub2ec%ub7ec(%uc57d 212%uc870 %uc6d0)%uc5d0 %uc774%ub97c %uc804%ub9dd%uc774%ub2e4. %ud398%ub371%uc2a4(FedEx) %ubd80%uc0ac%uc7a5 %ub8e8%uc774%uc2a4 R. %ubc14%uc2a4%ucf58%uc140%ub85c%uc2a4(Luiz R. Vasconcelos)%ub294 %u201cAI%ub294 %ud654%ubb3c %uacf5%uae09%ub9dd%uc758 %ud22c%uba85%uc131, %ud6a8%uc728%uc131, %ube44%uc6a9 %ucd5c%uc801%ud654%ub97c %uac1c%uc120%ud558%uace0 %uc7a0%uc7ac%uc801 %ucc28%uc9c8%uc744 %uc0ac%uc804%uc5d0 %uc608%ubc29%ud560 %uc218 %uc788%ub2e4.%u201d%ub77c%uace0 %uc124%uba85%ud588%ub2e4.